CX Radio
Help from Coetic X
Find help with live streams, discovery, saved stations, and your privacy. CX Radio is preparing for its first store release.
Streams are run by independent broadcasters. Availability, regional access, and audio formats can vary. Start with these quick checks.
Check your connection and try another station. If other stations play, the original stream may be offline, restricted in your region, or use an unsupported format. Stop playback and try again, or use the station’s Source link to check its listing.
CX Radio does not bypass access restrictions. An internet connection and any mobile-data charges are your responsibility.
Try Refresh stations in Discover. CX Radio can show cached results when a directory is busy or offline; those streams may have changed. You can also switch between Radio Browser and Wikidata, play a saved station, or add a known public HTTPS stream.
Use the heart control beside a station to save or remove it. To add your own station, choose Add station by URL, enter a name, and use a broadcaster’s direct, public HTTPS audio stream. An ordinary website, video page, local-network address, or link with an embedded username and password is not supported.
Use streams you are allowed to access, and do not put confidential information into a station name or URL.
Check whether the sleep timer is active and whether the device has lost internet access. On Android, battery restrictions can affect background apps; review your device’s battery settings for CX Radio. Browser playback and operating-system controls may behave differently from the native app.
If the issue persists in a native test build, send us your device model, operating-system version, app version, and the station name. Background playback is still being validated for the store release.
Use Stop in the player to end the active stream. To remove a favorite, use its heart control. This version has no in-app button to clear all recent stations and cached directory results.
Use your platform’s app-data controls, remove the app, or clear browser site storage to remove local data. System backup and restore settings may retain or restore it. Read the privacy policy for details about directory and streaming requests.
CX Radio does not insert ads into playback or modify broadcasts. A station or its streaming provider may include advertisements in its own stream.
Support & privacy
Email the team at Coetic X LLC. For playback problems, include the station name, device and OS, app version, and what happened. Please leave out passwords and unnecessary personal information.
arber@coetic-x.com ↗Broadcasters & rights holders
For a correction or removal request, send the station name, directory/source link or stream URL, your relationship to the station or content, and the change you are requesting. We will review the request.
Contact us about a station ↗